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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article How do I create a backup of my website?
Use the Site Backup & Restore tool To do this, follow these steps : Select "Site Backup...
Views: 749
Article How do I know how much disk space I have used?
To view the disk space usage, follow these steps : Login to the Client Area Follow the link to My...
Views: 923
Article How do I restore a backup of my website?
Login to your Control Panel Navigate to the "Files" category Under the "Restore a Home Directory...
Views: 762
Article How do I retrieve files from a suspended account?
There are many reasons for a suspended account You will have received an email advising why this...
Views: 784
Article How long will it take for my webspace to be set up?
Your webspace will be set up immediately upon receipt of your payment If you do not receive the...
Views: 949
Article Why do I keep receiving eMail notices about Disk Usage Warning?
The server will automatically notify you as you reach specific webspace consumption thresholds...
Views: 757
Article Why does the amount of webspace I bought not match the amount of files I have uploaded?
The webspace includes all data and files available on your account within the server This...
Views: 802

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